How do I contact Cosy Art London?

Email info@cosyart.co.uk with your order number, delivery postcode and a short message so the team can help quickly.

Customer care

Contact Cosy Art London.

Q: Can I ask about wholesale or corporate gifts?

Yes. Cosy Art London can help with London-inspired candle and diffuser gifts for teams, events, hotels, bookshops and client thank-you boxes.

Need help with an order, delivery, a damaged parcel, a gift set or a subscription? Tell us what happened and include your order number so we can look after it properly.

Fastest help

Emailinfo@cosyart.co.uk

CompanyCosy Art Limited

Registration15656951

VATGB428695845

AddressUnit E301 Parkhall Business Centre, 62 Tritton Rd, London SE21 8DE

Order helpInclude your order number and delivery postcode.

Damaged itemAttach photos of the item, parcel and packaging.

GiftsAsk about corporate gifts, wholesale and larger orders.

Company details

Registered business information.

Cosy Art Limited is registered in England and Wales under company number 15656951. Our VAT number is GB428695845. Registered address: Unit E301 Parkhall Business Centre, 62 Tritton Rd, London SE21 8DE.

Orders

Delivery or order question.

Email us with your order number, the name used at checkout and a short note explaining what you need.

Damage

Something arrived broken.

Send clear photos within 48 hours where possible. Keep the parcel and inner packaging until we confirm the next step.

Subscriptions

Monthly box support.

Ask us about subscription billing, address changes, gifting a box or choosing the best membership for a candle lover.

Business gifts

Wholesale and corporate orders.

We can help prepare London-inspired candle and diffuser gifts for teams, events, hotels, bookshops and client thank-you boxes.